Customer Care

Businesses today are recognizing that they must serve their customers at the speed they demand on a channel they pick. OnePgr InstaLobby allows you to offer a rich, personalized live chat experience to your customers. Each interaction creates a conversation thread that can be managed by an individual operator or a team.

Operators have access to a fully developed suite of conferencing and collaboration features to delight your customers in every interaction. Interactions across the web pages, live chat, and your other web properties can seen in unified reporting platform so you have a holistic view of your customers across all channels.